Shipping Policy
Policy for Shipping
We appreciate you selecting The Boaters Boutique! We promise to deliver your orders promptly and effectively. The information about our shipping procedures and guidelines is provided below:
Cost of shipping:
Shipping to the USA is free.
Cutoff time for orders:
- 6:00 PM Monday - Friday (GMT-05:00) Eastern Standard Time (Detroit)
Processing Time for Orders:
- We complete orders in 1-2 business days.
Transit time for orders:
- It will take 4-7 business days for your order to arrive.
Methods of Shipping:
- Our third-party freight carriers use 18-wheeler vehicles to ship the majority of shipments. You will be called to schedule a curbside delivery appointment for items that need freight transportation. To make this process easier, a proper phone number must be entered at checkout.
Order Verification and Monitoring
- We will send you an email confirming your order. This email serves as confirmation that your payment method has been accepted and that your order has been entered into our system.
- Your product will ship within 1-2 business days, and you will receive a shipment notification with a tracking number and link to track its progress.
Is it possible to modify my address?
Please get in touch with us within 24 hours of placing your order if you need to modify the mailing address.
Cancellations:
If you decide to change your mind before receiving the order, we can accept cancellations at any point until we ship it. Please review our refund policy if your order has already shipped.
Issues and damages:
Once your order arrives, kindly review it and get in touch with us right away should the item be damaged or defective or should you receive the incorrect item so we may assess the problem and correct it for you. Should it come broken or inaccurate, we will arrange for you to return the shipment.
Contact:
We appreciate your trust in us and work diligently to make sure your shipping experience lives up to our high standards in every way. Do not hesitate to contact our customer support staff if you require any additional help or if you have any questions!
Company name: The Boaters Boutique
Phone: (866) 570-4836
Email: support@theboatersboutique.com